The protection of your nonpublic personal information is important to our business. It is common for companies like ours to share your nonpublic personal information with affiliated third parties (a company that is related by common ownership or corporate control) and, in some cases, with nonaffiliated third parties. Because we recognize that keeping your nonpublic personal information private is important to you, we would like to take this opportunity to explain our Privacy Policy.

About our Privacy Policy

Our Privacy Policy applies to those persons who: (1) are customers of Litter Quality Propane, (2) may download or access Litter Quality Propane mobile applications, and/or (3) may access our web site. We are committed to ensuring the security of your nonpublic personal information. Our goal is to respond to your inquiries, to provide better customer service, and to provide products, services and other promotional information we believe may help meet your needs or be of interest to you.

This Privacy Policy explains:

• The types of information we may collect about you
• The types of information we may disclose to third parties
• The types of third parties to whom we may disclose information
• How we protect the nonpublic personal information we collect about you

The types of information we may collect about you

We may collect nonpublic personal information about you from the following sources:

• Information we receive from you on applications or other forms, such as your name, address, telephone numbers, e-mail addresses, birth date, social security number, income and employment history.
• Information about your transactions with us, our affiliated third parties, or others, such as your account balance, payment history, and your creditworthiness.
• Information we receive from your consumer credit reports or a consumer reporting agency, such as your creditworthiness, credit score or credit history.
• Representations made by you to us, such as your employment history, your account balances and payment histories, and your relationships with other persons or entities whom you have listed as a reference.
• Information we collect or that you provide to us when you visit our website, such as your name, address, telephone numbers, e-mail addresses. If you request e-mail contact from us or send us e-mail, we may retain your e-mail address and the messages themselves.

We also utilize “cookies” in connection with our website. A “cookie” is an online device used to determine when a visit to the site has occurred and to track your activity within the site. A cookie does not identify you by name or address unless you have provided the information or set up your computer to do so. Cookies are used to determine traffic patterns and usage and to provide you with more customized service by identifying you as a user, which may prevent you from having to enter information repeatedly. Cookies are often used online and do not harm your computer. You have the option of programming your computer to prevent a cookie from being accepted.

The types of third parties to whom we may disclose information about you

We may disclose the following information to third parties that perform services on our behalf such as third parties who manufacture or supply our goods and services, advertise or market our products and services, make customer satisfaction inquiries on our behalf, or provide internet related marketing services:

• Information we receive from you on applications or other forms, such as your name, address, telephone numbers, e-mail addresses, birth date, income and employment history.
• Information about your transactions with us, third parties affiliated with us, or others, such as your account balance, payment history, and your creditworthiness.
• Information we receive from your consumer credit reports or a consumer reporting agency, such as your creditworthiness, credit score or credit history.
• Representations made by you to us, such as your employment history, your account balances and payment histories, and your relationships with other persons or entities whom you have listed as a reference.
• Information we collect or that you provide to us when you visit our website, such as your name, address, telephone numbers, e-mail addresses, e-mail messages, and information collected from cookies utilized in connection without website.

We may use the information you provide when you complete an application for a product or service in order to process and evaluate your application. If you request product information, we may use the information you provide to send information you request. We may also use the information we collect for analytic purposes, market research or for marketing purposes, as allowed by law.

We may share some of the information we collect about you to third parties, such as companies performing services on our behalf, to provide the products or services you have requested. As permitted by law, we may share information we collect about you with companies with whom we have formal agreements to offer you products and services. We may also share information about you with our affiliates and with non-affiliates for analysis, market research and marketing purposes, as allowed by law. We may disclose your personal information as otherwise permitted or required by law.

How we protect the nonpublic personal information we collect about you

Online payment information is encrypted and transactions are processed by Direct Connect, LLC.

We secure the confidentiality of social security numbers (SSNs) through various means, including physical, electronic, and administrative safeguards that are designed to protect against unauthorized access. It is our policy to limit access to SSNs to that which is lawful, and to prohibit unlawful disclosure of SSNs.

We take our responsibility to protect your nonpublic personal information very seriously. Whenever we collect information about you, we restrict access to your nonpublic personal information to our employees and those third parties who need the information to respond to your inquiries, to provide better customer service, and to provide products, services and other promotional information we believe may help meet your needs or be of interest to you. We explain the importance of protecting your nonpublic personal information to our employees and take appropriate measures to enforce employee responsibilities regarding our Privacy Policy. We also maintain physical, electronic and procedural safeguards to protect the confidentiality and security of the information we collect. We require any third party who receives information about you from us to agree to keep that information confidential and to use the information only for the purposes for which it was disclosed. We do not knowingly collect or maintain information provided on our websites by children under the age of 13.

We appreciate your business and the opportunity to assist you in understanding our Privacy Policy. We hope that you have found this information to be useful and appreciate the opportunity to continue to serve you in the future.

Notice to California Residents:

If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by us to third parties for the third parties' direct marketing purposes. With respect to these entities, this privacy policy applies only to their activities within the State of California. To make such a request, please send an email to contact@litterpropane.com or call or write us at: 740-773-2196, or via mail to Litter Quality Propane, PO Box 297, Chillicothe, Ohio 45601.

Changes to our Policy

From time to time, we may change this privacy policy to accommodate new technologies, industry practices, regulatory requirements or for other purposes. We will provide notice to you if these changes are material and, where required by applicable law, we will obtain your consent.

EFFECTIVE October 1 2015